Refund and Return Policy
• All the distributors should know that it is only a RETURN AND EXCHANGE POLICY, which means we can exchange the value of the returned products with other products equivalent to the same Business Value (BV) and will resend to the related distributor.
• THIS DOESN’T MEAN THAT THE COMPANY WILL RETURN THE MONEY. THIS IS BECAUSE OF THE VALUE OF ANY PURCHASED GOODS WOULD BE CALCULATED AND THE COMMISSION(S) WOULD BE DISTRIBUTED WITHIN THE WEEK.
What would it be a good idea for me to do if the item isn’t what I requested or has shown up broken?
In the event that the item got isn’t what you requested, or broken, if it’s not too much trouble, fill in the Returns and Replacement Form inside 7 to 14 days of receipt of the item, upload the images of defective product and return the item. In addition, in the event that you get a bundle that hopes to have been altered, don’t acknowledge it and reach us for additional direction.
If it’s not too much trouble, note that the item bought to be returned in its unique condition alongside the first receipt and sticker price/sticker/seal wrap flawless on the item, with no noticeable characteristics of utilization or mileage. We unequivocally suggest that you utilize a recorded conveyance administration for returns and hold your verification of sending, as we won’t acknowledge liability if the bundle is lost or harmed on the way.
I need to return a thing; how would I do that?
When you start a return demand, any place conceivable our Logistics will work with the get of the thing. In the event that, the get can’t be masterminded through our Logistics, you can return the thing through an outsider messenger administration. Return expenses are not borne by our company.
How to Return ?
The product in the Original Packing with MRP and RFID tags intact and the Product must be or in a condition that you will be willing to purchase again. There will be a product quality check done by decathlon or vendor partner at the time of pick up to validate the product is in the right condition as per the claim & is adhering to the policy of the company as mentioned. Decathlon holds the right to Refuse or Accept the Return as per the terms & conditions.